October 24, 2007

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Director of Knowledge Management & Information Research

Location: Newark, NJ
Date Posted: 11-26-2018

Prominent law firm seeks a Director of Knowledge Management & Information Research for their Newark office.

Essential Duties
  • Manage the operations of the Information Research and the Knowledge Management function in accordance with the direction of Firm management.
  • Prepare long term plan for Knowledge and Information asset development based on business goals and input from stakeholders.
  • Develop mitigation plans for capturing and storing legacy knowledge as it retires or is retired.
  • Identify areas of opportunity where knowledge management can create efficiencies and leverage existing knowledge base in meaningful ways.
  • Organize and manage the firm’s knowledge management systems(s) such that research, opinions and precedents across all practice areas and locations can be easily and quickly located and utilized.
  • Partner with experts across practice groups and with other stakeholders who have distinct knowledge to create, classify and improve knowledge resources.
  • Create and maintain processes that ensure quality data, including complete and accurate data sets.
  • Promote and facilitate the use of idea/knowledge sharing, collaboration tools and effective use of technology s part of daily work. Promote use of knowledge management at all levels.
  • Administers, directs, supervises, and coordinates all general and day-to-day functions of the Information Research resources at all locations.
  • Develops, implements, and evaluates long and short term goals and objectives of the Information Resource and Knowledge Management functions.
  • Continue to evolve the Information function into digital format and move away from print.
  • Prepare and administer the annual Information Research and Knowledge Management budgets firm wide.
  • Direct, monitor, and control all Information Research and Knowledge Management expenditures.
  • Meet with vendors regarding Information Research and Knowledge Management services and resources including but not limited to contract negotiations, new products, renewals, training, problems, and support.
  • Research Knowledge Management tools, trends and methods to continually improve the function.
  • Create and develop orientation programs, training sessions, and continuing education opportunities for attorneys and paralegals at all locations.
  • Write and implement Information Research and Knowledge Management policies and procedures.
  • Attend meetings with Firm administration, department heads, practice groups, Firm committees as needed.
  • Stay abreast of current developments in the Law Library, Information Research and Knowledge Management field through attendance at educational conferences, seminars, workshops and meetings, and reading current literature.
  • Seek to create an environment where staff across various disciplines can create new knowledge and innovation through the use of technology and team work.
  • Provide leadership and direction to team members, including establishing priorities, assigning tasks, monitoring progress, and reporting status.
  • Contribute to team growth through strong team interactions, be comfortable accepting feedback, positive and negative, and be driven by both time constraints and a personal commitment to quality.

  • Five years of progressive responsible library experience, including at least two years in a supervisory or leadership capacity.
  • Three to Five years' experience in Knowledge Management.
  • Graduate/Post-graduate degree in Library or Information Sciences preferred.
  • Previous experience managing and/or working with large data sets to produce meaningful information/reports preferred.
  • Previous experience in legal is a requirement.
  • Direct experience integrating knowledge with portals/intranets and databases.
  • Proven experience managing teams of various sizes.
  • Excellent written, oral, and interpersonal communication skills.
  • Understanding of basic project management principles, including gathering, analyzing, and meeting business requirements, testing, and quality assurance.
  • Strong client service interaction skills and ability to understand and document client needs from a business solutions perspective required.
  • Ability to communicate effectively and establish and maintain effective working relationships with superiors, subordinates, library patrons and colleagues.
  • Ability and experience in budget preparation and management.
  • Ability and experience in personnel supervision and management.
  • Excellent organizational and communication skills.
  • Ability to maintain composure in stressful work situations.

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